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Anchor Auto Body stands for reliability and expertise in the automotive repair industry. Our commitment extends beyond repairs; it’s about restoring peace of mind. In this blog post, we delve into a compelling story of a 2013 Lexus IS 250C, narrating how Anchor Auto Body’s seamless repair process transformed the aftermath of a hit-and-run incident. We are a Silicon Valley auto body repair shop in Sunnyvale CA.

The Incident: Hit-and-Run Despair

12 days to Repair | Loss Description: The Insured was getting ready to leave her job when she discovered her vehicle was involved in a hit-and-run.

Navigating the aftermath of a hit-and-run can be distressing, both emotionally and practically. The unexpected damage demanded meticulous attention, and Anchor Auto Body stepped in as the guiding force to address not just the visible external issues but also the intricate details required for a convertible.

The Repairs: Fender and Quarter Panel 

Faced with a fender and quarter panel that bore the brunt of the hit-and-run, our skilled technicians embarked on a 12-day repair journey. The damaged components were expertly replaced, ensuring not only structural integrity but also restoring the aesthetic appeal of the vehicle.

Step-by-Step Guide

  • Thorough Assessment: Our process begins with a comprehensive assessment, identifying all visible and potential damage.
  • Precision in Replacement: Anchor Auto Body’s technicians meticulously replace the damaged fender and quarter panel with precision and care.
  • Structural Integrity: Beyond aesthetics, our focus remains on restoring the vehicle’s structural integrity, adhering to the highest safety standards.
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lexus sc 250 hit and run fender and quarter panel

The Challenge: Convertible Complexity

Issues: Additional re-assembly required for convertible.

Convertible vehicles present unique challenges, especially when it comes to reassembly after repairs. Anchor Auto Body embraced this challenge, recognizing the importance of a thorough and meticulous process to ensure the convertible functionality is fully restored. In the warm California winters, it would be a pain to be unable to enjoy the sun on your skin.

Hit And Run Situations: Advice From Silicon Valley Auto Body Shop

Discovering a hit-and-run incident on your vehicle can be frustrating, but taking the right steps is essential. Here’s a guide on what to do if you find your vehicle has been involved in a hit-and-run:

  • Ensure Safety:
    • If you’re present at the scene, prioritize your safety. Assess the surroundings and make sure it’s safe to approach your vehicle.
  • Do Not Chase:
    • Avoid chasing the fleeing vehicle. Chasing can lead to further risks and may compromise your safety.
  • Take Note of Details:
    • Quickly note down details about the incident. This includes the time, location, and any information about the vehicle that fled (e.g., color, make, model, license plate number).
  • Witnesses:
    • Check if there are any witnesses to the incident. They may have seen what happened or have information about the fleeing vehicle.
  • Photographs:
    • Take photographs of the scene, including your vehicle’s damage and the surrounding area. This documentation can be valuable for insurance claims and police reports.
  • Contact Law Enforcement:
    • Report the hit-and-run to the local law enforcement agency. Provide them with all the details you have gathered. In some areas, you may be able to file a report online.
  • Insurance Notification:
    • Contact your insurance company as soon as possible to report the incident. Provide them with all the information you collected, including the police report.
  • Seek Surveillance Footage:
    • If the incident occurred in an area with surveillance cameras, inquire about obtaining footage. Businesses or traffic cameras may have captured the incident.
  • Medical Attention:
    • If you or anyone else is injured, seek medical attention promptly. Your well-being is a priority.
  • Follow Up:
    • Stay in contact with law enforcement and your insurance company for updates on the investigation and claim process.
  • Repair Assessment:
    • Take your vehicle to a trusted auto body shop for a thorough assessment of the damage. They can provide an estimate for repairs.
  • Know Your Rights:
    • Be aware of your rights and responsibilities in your jurisdiction regarding hit-and-run incidents. Laws may vary, so understanding the legal aspects is crucial.

Remember, taking immediate and systematic action can increase the chances of identifying the responsible party and facilitate a smoother claims process with your insurance company. Additionally, consulting with professionals, such as law enforcement and auto repair experts, can guide you through the necessary steps to address the aftermath of a hit-and-run.

FAQ Section

Q: Why is comprehensive repair crucial after a hit-and-run?

A: Hit-and-run incidents can cause hidden damage that, if left unaddressed, may lead to long-term issues. Comprehensive repair ensures all aspects, visible and concealed, are thoroughly addressed.

Q: How does Anchor Auto Body handle convertible repairs?

A: Our technicians undergo specialized training for convertible repairs. We prioritize precision in reassembly to guarantee the seamless functioning of convertible features.


At Anchor Auto Body, every repair is a testament to our unwavering commitment to excellence. The journey of restoring the 2013 Lexus IS 250C reflects not just our technical prowess but also our dedication to providing a transformative experience for vehicle owners.

Experience the Anchor Auto Body Difference — Where Expertise Meets Compassion.

Let us guide you through the unparalleled journey of auto restoration. Call, text, or submit a contact form to have your issues resolved.